First, I think there are a few things you haven’t mentioned regarding your efforts to get connected to Wi-Fi, so i want to address a couple of basics that you should know and/or attempt in order to assure successful connectivity between your wireless router and the Eufy wired doorbell.
I cannot stress enough the importance of two things:
- make certain beyond all doubt that any pre-existing doorbell wiring—particularly output(s) from a step-down transformer rated to power the linear solenoid actuators in old chimes—is capable supplying stable & consistent voltage(s) adequate for the minimum demands of your new Wired 2K Video Doorbell module!
If you do not heed the following voltage requirements, rest assured that the internal electronics within the doorbell module will either NOT function at all, or will function improperly due to engineering specifications being unmet.
It is ESSENTIAL that your old / existing (or any replacement) doorbell transformer consistently transmits NO LESS THAN 16 VAC and NO MORE than 24VAC. (That is alternating current, not direct just to be clear. I have seen specs that indicate 30VA and it should be known that VAC & VA aren’t the same).
Bottom line, a simple test of the transformer output can be performed using a basic volt meter and if you aren’t comfortable performing this test then I highly RECOMMEND hiring a qualified electrician or enlisting the assistance of someone who is able to responsibly perform the test for you.
The other option is to just purchase & install a NEW doorbell transformer with the necessary specifications from Lowe’s, Home Depot or similar retailer. By replacing your old transformer with a NEW one, you guarantee a chance for success
The eufy wired doorbell requires 16-
24VAC, 30VA or above voltage.
Consult Eufy INSTALLATION TUTORIALS for more info about how to connect your Eufy Wired Doorbell with TRANSFORMER and CHIME, as well as how to hardwire your Eufy Wired Doorbell without existing wires.
This is not negotiable…
For ROCK SOLID PERFORMANCE you must supply the mandated voltage & current levels in order sustain uninterrupted, error-free operation of numerous integrated pieces of complex internal circuitry that Eufy smartly managed to fit into one compact wired module that along with a small remote plug-in chime (and a stable Wi-Fi signal) comprises your very powerful 2K Video Doorbell.
- The second thing that is essential is HAVING A GOOD, RELIABLE and ROBUST WI-FI SIGNAL JUST OUTSIDE THE DOOR WHERE YOUR WIRED DOORBELL MODULE WILL BE INSTALLED.
I can provide detailed explanation of how to check for and verify this using an Android or iPhone, or tablet, laptop etc, but would need to know your particular setup & preferred hardware such as the smartphone you would be using before i would venture too far into this topic.
PLEASE NOTE: This Eufy Wired Video Doorbell DOES NOT CONNECT TO 5GHz Wi-Fi…it strictly uses 2.4GHz Wi-Fi, so check for the least congested channel or better still, if you have a relatively new, high quality router, especially if you are using a MESH NETWORK like me…just let the Gateway / Router handle the channel selection, wireless radio levels, security and encryption.
Sidenote: If your router isn’t set to automatically update firmware to fix security vulnerabilities, then MANUALLY UPDATE IT or turn on auto update feature.
If it is an old model that isn’t “officially” supported any longer, then I suggest you consider investing a little (not a lot) in newer more advanced Wi-Fi hardware… or get comfortable with the likelihood your network will get hacked or otherwise end up compromised by opportunistic cyber criminals.
Hope this helps put you on the path for success!