About Queries Reply Time

Hey guys,

Usually our support team will reply the queries within 24 hours (in workdays). So if you didn’t see your queries get replied, please @me or @AnkerSupport. We will reply ASAP.

And don’t forget to classify your post into Queries, or we may miss it.


1 Like

Thanks for the update!

I try to come on this forum at least once a day and answer any questions I can, but my knowledge of eufy products isn’t as vast as others (due to me only having the doorbell).

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Thanks for the help!